The timing seemed a little suspicious too, with all those bright and shiny next gen Nooks looking for homes under Christmas trees. But I'm not the conspiracy minded sort, so I asked the Nook reps at our local B&N what the deal was. They told me it was a computer glitch and that they had a patch for it. Just bring that Nook in and we'll fix it up. They added, when you bring it in, hit the shop button first and make sure it will go to shop then. People have been having problems shopping from home, but not from the store, not if its the problem we think it is.
And so, I procrastinated. So much to do and so little time. The new year rolled around and finally I gathered up my Nook, took it into the store and found a different rep behind the Nook book counter. First, I dutifully tried to shop from B&N itself, and yes, the Nook went right into shop mode. Then I took my Nook and my story to the current rep. She told me there was no such patch that she knew of. She had me check my settings and sure enough, my first gen Nook's program was up to date, That's version 1.7.0 in case you're wondering, and yes it was. Then she told me to go home and try a simple solution that left me feeling just a little bit foolish. It's so simple you see.
So, if your trusty first generation Nook decides not to shop for you at home any more, here's what you do. You turn it off, like you would any misbehaving computer. Then you turn it on again. Then you try to shop ... and you can. Simple as that. Really.
Life works to keep us humble sometimes.
Oh, by the way, if that doesn't work, I'm told the best time to contact tech support is before 11 AM at 1-800-THE-BOOK